SMS Terms and Conditions

Program Name and Description

Islas Landscaping SMS Communication Program

By opting into Islas Landscaping LLC's SMS messaging program, you agree to receive text messages from us regarding:

• Appointment confirmations and reminders for landscaping services
• Service updates and scheduling notifications
• Project status updates and completion notifications
• Seasonal maintenance reminders
• Special offers and promotional messages for landscaping services
• Important updates about your landscaping project or service
• Customer service and support communications

Message frequency varies based on your service needs and preferences. Standard message and data rates may apply.

Opt-Out Instructions

You can cancel the SMS service at any time. Simply text "STOP" to the phone number from which you received our messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.

Rejoining Instructions

If you have opted out and wish to rejoin our SMS program, simply sign up again as you did initially through our website, contact form, or by texting "START" to the number you previously used. We will resume sending SMS messages to you once you have opted back in.

Help and Support

If you experience any issues with our messaging program or need assistance, you can:

• Reply with the keyword "HELP" for automated assistance
• Call us directly at: (602) 247-1542
• Email us at: hello@islaslandscapingllc.com
• Visit our website at: https://www.islaslandscapingllc.com

Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier and is not guaranteed by Islas Landscaping LLC.

Message and Data Rates

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies depending on your service interactions and preferences. For questions about your text plan or data plan, please contact your wireless provider.

Privacy Policy

For privacy-related inquiries and to understand how we collect, use, and protect your personal information, please refer to our Privacy Policy at: https://www.islaslandscapingllc.com/privacy-policy

Consent and Agreement

By providing your mobile phone number and opting into our SMS program, you consent to receive text messages from Islas Landscaping LLC. You certify that you are the account holder for the mobile phone number you have provided, or that you have the account holder's permission to receive text messages at the number provided.

Supported Carriers

This service is available on participating carriers including but not limited to: AT&T, Verizon Wireless, T-Mobile, Sprint, Boost Mobile, MetroPCS, U.S. Cellular, Cricket Wireless, and other major carriers. T-Mobile is not liable for delayed or undelivered messages.

Compliance with Industry Standards

Islas Landscaping LLC complies with all applicable federal and state laws, including the Telephone Consumer Protection Act (TCPA), and adheres to industry best practices for SMS marketing and communications as outlined by the CTIA (Cellular Telecommunications Industry Association) and mobile carrier guidelines for A2P (Application-to-Person) 10DLC messaging.

Program Modifications

We reserve the right to modify or discontinue our SMS program at any time. We will notify you of any material changes to these Terms and Conditions via SMS or through our website.

Legal Compliance

These Terms and Conditions are governed by the laws of the State of Arizona and applicable federal laws. By participating in our SMS program, you agree to comply with all applicable laws and regulations.

Prohibited Content

Islas Landscaping LLC strictly prohibits the following types of content in our SMS communications, in compliance with carrier regulations and federal law:

• Phishing, smishing, or social engineering attempts
• Illegal content (content must be legal federally and in all 50 states)
• SHAFT violations (sex, hate, alcohol, firearms, tobacco) that do not comply with federal and state regulations
• Spam or unsolicited commercial messages to non-opted-in recipients
• Fraudulent, deceptive, or misleading messages

Contact Information